Question: Can I Get Negative Feedback If I Refund?

Why can’t I leave neutral feedback on eBay?

Re: Sorry, you can’t leave negative or neutral Feedback for this PowerSeller.

Feedback is for how the seller performed as well as the item itself.

If the seller sent the item in good time he doesn’t deserve negative feedback..

Can I leave negative feedback for non paying bidder?

because us sellers are not allowed to leave negative feedback to those who don’t pay. … We as a seller should atleast have the opportunity to see and leave feedback if that person does not pay. The unpaid item strikes that us, sellers, are unable to see is not enough!

Can I remove feedback left for a buyer?

You can’t change feedback once you’ve left it and if you get in touch with eBay to ask them to remove it you are simply informing them that you are breaking the rules.

Can a blocked buyer see my listings?

Blocked users will still be able to see your listings, but they can’t bid, make an offer or choose to ‘Buy it now’. … But sometimes there’s good reason to prevent someone from bidding on or buying your items – particularly if you’ve had a negative experience with this buyer in the past.

Can you take back a negative feedback on eBay?

When a buyer posts negative Feedback accidentally, you can ask them to change it using the Request Feedback Revision page. If there is no response from the buyer, you can go to the Report Feedback page and explain the situation directly to eBay so they can handle the negative Feedback removal.

How long does negative feedback stay on eBay?

12 monthsIt is permanent, but only counts against you in the feedback percentage for one year. Unless eBay removes it … or the buyer revises it … the negative rating will stay on a seller’s record forever. But it will only affect seller’s feedback percentage for 12 months.

Can a buyer leave negative feedback for a canceled transaction?

If your buyer cancels a purchase, they can’t leave you negative or neutral Feedback or low detailed seller ratings about the transaction.

Will eBay remove unfair negative feedback?

Because we don’t know when a buyer has actually paid, buyers are allowed to continue using eBay as they normally would, and that includes leaving Feedback. However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases: The buyer doesn’t respond to the unpaid item process.

How do you respond to negative feedback?

How to respond to a negative review (4 Steps)Step 1: Apologize and sympathize in your response to the negative review. Acknowledge the customer’s concerns. … Step 2: Insert a little marketing in your response to the bad review. … Step 3: Move the conversation offline. … Step 4: Keep your response simple, short and sweet.

Does neutral feedback affect Ebay rating?

100% positive, is the important metric. Neutrals do not affect that. Ebay used to restrict your account, if your fb dropped below 98%.

How many negative feedback are you allowed on eBay?

A newly released eBay Feedback Revision process allows sellers to send a request to buyers who have left negative or neutral feedback. You’re limited to 5 requests per 1,000 feedback received.

Why do I have to wait 7 days to leave negative feedback?

If the seller is a power seller then it is an eBay requirement that less than positive feedback cannot be left for seven days. You are to use this time to allow the seller to try and solve your problem. If they do not solve your problem then you are free to leave your feedback after sever full days have elapsed.

Can a buyer change neutral feedback to negative?

Buyers: Can I Change eBay Feedback I’ve Left? Yes, but only if the seller asks you to. Otherwise, you’ll see a message saying “None of your Feedback is eligible for revision.” You can also only revise feedback to be better—you can’t change positive or neutral to negative.

How do I stop a buyer from leaving negative feedback?

Write up a carefully worded returns policy to give buyers a clear incentive to contact you in the event of a problem instead of leaving negative feedback, and then refer to it in your auction description so that your customers don’t miss it.